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Rolcogames and its parent
company, Rolco, Inc., want you to feel comfortable when you use our
sites. The following privacy statement is designed to promote that
feeling to you, our valued visitor and customer.
Information
Collection and Use
Rolco,
Inc. is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. Rolco, Inc.
collects information from our users at several different points on
our website.
Registration
In order to use parts of this website, a user must first complete
the registration form. During registration a user is required to
give their contact information (such as name and email address).
This information is used to contact the user about the services on
our site for which they have expressed interest. It is optional for
the user to provide demographic information (such as income level
and gender), and unique identifiers (such as social security
number), but encouraged so we can provide a more personalized
experience on our site.
Order
We request information from the user on our order form. Here a user
must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill
customer’s orders. If
we have trouble processing an order, this contact information is
used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive
containing information about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on our
site. Once the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie on our site, the user
would not have to log in a password more than once, thereby saving
time while on our site. If a user rejects the cookie, they may still
use our site. The only drawback to this is that the user will be
limited in some areas of our site. For example, the user will not be
able to participate in any of our Sweepstakes, Contests or monthly
Drawings that take place. Cookies can also enable us to track and
target the interests of our users to enhance the experience on our
site.
Some
of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these
cookies.
Log
Files
We use IP addresses to analyze trends, administer the site, track
user’s movement, and gather broad demographic information for
aggregate use. IP addresses are not linked to personally
identifiable information.
Sharing
We
will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person.
We
use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We
partner with another party to provide specific services. When the
user signs up for these services, we will share names, or other
contact information that is necessary for the third party to provide
these services.
These
parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This
web site contains links to other sites. Please be aware that we at
Rolco, Inc. are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Newsletter
If
a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys
& Contests
From
time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will
be used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the use and
satisfaction of this site.
Tell-A-Friend
If
a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. Rolco, Inc.
will automatically send the friend a one-time email inviting them to
visit the site. Rolco,
Inc. stores this information for the sole purpose of sending this
one-time email. The friend may contact Rolco, Inc. at www.rolcoinc.com
to request the removal of this information from their database.
Supplementation
of Information
In
order for this website to properly fulfill its obligation to our
customers, it is necessary for us to supplement the information we
receive with information from 3rd party sources.
For
example, to determine if our customers qualify for buying from our
site with a purchase order rather than a credit card, we use their
name and social security number to request a credit report. Once we
determine a user’s credit-worthiness, this document is destroyed.
Special
Offers
We
send all new members a welcoming email to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to not
receive these types of communications. Please see our choice and
opt-out below.
Site
and Service Updates
We
also send the user site and service announcement updates. Members
are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate with
the user to provide requested services and in regards to issues
relating to their account via email or phone.
Correction/Updating
Personal Information:
If
a user’s personally identifiable information changes (such as your
zip code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user’s
personal data provided to us. This
can usually be done at the member information page, by emailing our
Customer Support, or by telephone or postal mail options for
updating or correcting
personal information.
Choice/Opt-out
Our
users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at
the point where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism so
users who buy a product from us, but don’t want any marketing
material, can keep their email address off of our lists.
Users
who no longer wish to receive our newsletter or promotional
materials from our partners may opt-out of receiving these
communications by replying to unsubscribe in the subject line in the
email or email us at support@rolcoinc.com
Users
of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make
an informed choice as to whether they should proceed with services
that require an outside party, or not.
Notification
of Changes
If
we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it
was collected, we will notify users by way of an email. Users will
have a choice as to whether or not we use their information in this
different manner. We will use information in accordance with the
privacy policy under which the information was collected.
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